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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Pam Pulpan

June 23, 2026

5  out of  5
rating by Pam Pulpan
"Very helpful! Makes you feel like they really care!! Thank you Bianca with my mom's stuff and mine."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Binhpham54

June 8, 2026

5  out of  5
rating by Binhpham54
"Thank you Anna for your help on auto insurance"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Houston to know that you had such a wonderful experience with us here on State Farm Agent Hien Apple’s Team."
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Bianca Ruiz

June 5, 2026

5  out of  5
rating by Bianca Ruiz
"Helpful and friendly staff!!! They make you feel like part of the Family...STATE FARM FAMILY!!! Great team!"
We responded:
"Thank you for the fantastic review, Bianca! We are always here to help with your insurance needs here in Houston . "
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Milton Carrero

June 3, 2026

5  out of  5
rating by Milton Carrero
"Bianca was amazing and very patient, gave me all the information accurately and quick!"
We responded:
"Thank you for the amazing review, Milton! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Stephanie Rivera

June 1, 2026

5  out of  5
rating by Stephanie Rivera
"Emilie provided outstanding service. She was friendly, knowledgeable, and informative, ensuring all of my questions were answered and that I felt well taken care of."
We responded:
"Thank you for taking the time to leave such a great review, Stephanie. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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La'Toria Colquitt

May 28, 2026

5  out of  5
rating by La'Toria Colquitt
"Due to my insurance payment increasing because of the state I live in, Texas, I unfortunately had to leave State Farm for a cheaper premium and monthly payment. Leaving was honestly something I never wanted to do because of how well they treated me and how much they truly cared for me during that time.

Hein Apple is absolutely amazing, and she has such a wonderful team working alongside her. Even after all these years, they continued to check on me and stayed connected with me, which meant more than they probably know. When the time finally came where I was able to return, they worked hard to help me find an affordable quote that fit my needs and welcomed me back with open arms.

Being able to come back honestly feels like coming back home. Good customer service is one thing, but genuine care, kindness, and consistency are rare these days. I can truly say I love it here, and I’m so thankful to be back with people who make you feel valued and cared for."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Clarissa Meza

May 20, 2026

5  out of  5
rating by Clarissa Meza
"Appreciation for Bianca’s Outstanding Support

I just wanted to take a moment to recognize Bianca for the amazing customer service she has provided me and my family.

She has gone above and beyond in helping me resolve some complicated account issues and took the time to clearly explain everything to both my family and me in English and Spanish, which gave us all real peace of mind about our accounts.

She also went out of her way showing up an hour early to work around my schedule and help me explore options to get a better discount on my plan. That level of dedication really stood out to me.

Bianca truly deserves recognition for her outstanding service. She is professional, caring, and consistently willing to go the extra mile for her customers. She’s someone I feel I can always rely on whenever I have questions or concerns.

I wish there were more agents as amazing as her! <3"
We responded:
"Thank you so much for the 5-stars, Clarissa! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Tuan Trinh

May 19, 2026

5  out of  5
rating by Tuan Trinh
"Thank you Co Amy giúp chúng tôi mua được bao hiểm giá tốt và giải thích rõ ràng."
We responded:
"Thank you for the 5-star review, Tuan! Here on State Farm Agent Hien Apple’s Team, we are proud to serve our community and appreciate your recognition. "
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An-kaii Gonzalez

May 18, 2026

5  out of  5
rating by An-kaii Gonzalez
"After overpaying on insurance for the longest I finally get a quote that was HUNDREDS of dollars cheaper and included life insurance for even cheaper than what my original quote was AND my current policy with another insurer. Thank you!! Straight to the point and friendly."
We responded:
"Thanks so much for the amazing review, An-kaii! We really appreciate your support here in Houston . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Nghia Nguyen

May 13, 2026

5  out of  5
rating by Nghia Nguyen
"Thank you to Amy for the amazing service and always helping me. The office is inviting and amazing, I would recommend purchasing your insurance needs here."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Hien Apple’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Kevin Nguyen

May 13, 2026

5  out of  5
rating by Kevin Nguyen
"Hien and Emilie have been helping me, more recently Emilie has been of quick and reliable service. Shout out to her for excellent work!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Hien Apple’s Team. "
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Thanh Ngo

May 11, 2026

5  out of  5
rating by Thanh Ngo
"Cam on Co Amy da giup chung toi rat chu dao ve bao hiem nha va nhan tho"
We responded:
"Thanks so much for the amazing review, Thanh! We really appreciate your support here in Houston . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Elizabeth V

May 8, 2026

5  out of  5
rating by Elizabeth V
"We got so many different issues dealt with in about an hour with ease and efficiency. 2 Automobile coverages, homeowners insurance, life insurance quotes and we even had to make an adjustment to the auto insurance policy. That was done same call with no problem. I am so glad I made the call. Big to-do list crossed off !"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Ben Nguyen

May 7, 2026

5  out of  5
rating by Ben Nguyen
"Thank you Co Amy giup chung toi mua duoc bao hiem tot."
We responded:
"We are grateful for your 5-star review, Ben! Thanks for taking a moment to share your positive rating of State Farm Agent Hien Apple’s Team here in Houston . "
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Diane Guy

May 1, 2026

5  out of  5
rating by Diane Guy
"Emilie is always so helpful and a joy! Always a joy to come into the office with so much help."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Jason Caxaj

April 28, 2026

5  out of  5
rating by Jason Caxaj
"One of the best experiences that I have had in customer service. Walking in I was greeted by everybody there. I just needed help with quoting auto insurance and the agent, Anna, was so nice to pull up those numbers for me. She explained everything very well to where at the end I just ended up switching my current insurance to State Farm! Also while conversing with Anna, I told her about my career change and that I did not know where to take my current retirement funds. Come to find out they offer financial services too! I met with their team of professionals and was able to move my retirement with them as well! Very nice team , some might even say the best in town!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Hien Apple’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Tien Tran

Tien Tran

April 27, 2026

5  out of  5
rating by Tien Tran
"Amazing office! Helped me bundle my auto and home insurance & amazing service"
We responded:
"Tien, thank you for your wonderful review of State Farm Agent Hien Apple’s Team!"
Profile photo of Gia Hân Lê Thái

Gia Hân Lê Thái

April 22, 2026

5  out of  5
rating by Gia Hân Lê Thái
"I am very satisfied with doing insurance here. The staff advises carefully, does not force to buy, clearly explains each benefit, so I feel very reassured. When you need support, you also respond quickly. Very reliable!"
We responded:
"We appreciate your review, Gia. We are so happy that you had such a wonderful experience with State Farm Agent Hien Apple’s Team here in Houston ! "
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nien ngo

April 22, 2026

5  out of  5
rating by nien ngo
"Helps me with auto insurance. Anna is great"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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gai truong

April 22, 2026

5  out of  5
rating by gai truong
"Thank you Co Hoa da giup toi mua nao hiem giup do tan tinh"
We responded:
"Thank you for the fantastic review, gai! We are always here to help with your insurance needs here in Houston . "
Profile photo of Cuong Nguyen

Cuong Nguyen

April 17, 2026

5  out of  5
rating by Cuong Nguyen
"Amazing price for auto insurance. Will recommend to everyone"
We responded:
"Thank you for the 5-star review, Cuong! Here on State Farm Agent Hien Apple’s Team, we are proud to serve our community and appreciate your recognition. "
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Saiyajin Juan Miranda

April 15, 2026

5  out of  5
rating by Saiyajin Juan Miranda
"Always the best policy don't let the others fool ya
No me incriminar de fool"
We responded:
"Wow, thank you for the 5-star review, Saiyajin! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Dung Vu

April 9, 2026

5  out of  5
rating by Dung Vu
"Thank you very much to help me."
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Cuong Vo

April 2, 2026

5  out of  5
rating by Cuong Vo
"Cam ơn vẫn phong da giúp mua bảo hiểm giải thích rõ ràng"
We responded:
"Thank you for the amazing review, Cuong! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Hoa Duong

Hoa Duong

March 30, 2026

5  out of  5
rating by Hoa Duong
"Cảm ơn văn phòng đã giúp tan tình."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Hien Apple’s Team here in Houston . "