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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jonathan Silva

Jonathan Silva

September 21, 2024

5  out of  5
rating by Jonathan Silva
"Muy amables lo recomiendo al 100% especialmente con Luis te atiende de una forma muy entendible que te explica todo con detalles fácil y rápidamente"
We responded:
"Muchas gracias Jonathan for your kind words and trusting in us with your insurance needs. We are here to help you any way we can. Hien Apple, Agent "
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Jacob25

September 16, 2024

5  out of  5
rating by Jacob25
"Daniel was super helpful. Helped me with what I needed. Will definitely recommend him to others"
We responded:
"Thank you Jacob for the positive feedback and trusting in us with your insurance needs. We take pride in providing excellent services. We are here to help you any way we can. Hien Apple, Agent "
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Daniel Rodriguez

August 20, 2024

5  out of  5
rating by Daniel Rodriguez
"Great environment, super nice and friendly members. Luis H was able to provide me with all the information I needed and explain different coverages and was super responsive when I had questions."
We responded:
"Thank you Daniel for the positive reviews and trusting in us with your insurance needs. We are here to help you any way we can. Hien Apple, Agent"
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Christine vuu

July 18, 2024

5  out of  5
rating by Christine vuu
"Best staff and customer service"
We responded:
"Thank you Christine for your positive feedback. We take pride in providing excellent customer services. We are here to help you any way we can. Hien Apple, Agent "
Profile photo of Pablo Pisani Lessey

Pablo Pisani Lessey

July 18, 2024

5  out of  5
rating by Pablo Pisani Lessey
"I have liability insurance for my car and for my lease. I really appreciate the attention and help from Luis Herrera. Recommended insurance."
We responded:
"Thank you Pablo for trusting in us with your insurance needs. We appreciate your kind words and we are here to help you any way we can. Hien Apple, Agent "
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Jordi Valdez

July 11, 2024

5  out of  5
rating by Jordi Valdez
"During Hurricane Beryl they allowed me to come in and let me charge my phone so I could contact my family. They were very friendly and continuously checked up on me and even offered me water even though I wasn’t a customer. Staff was amazing for giving me a moment of relief during this tragedy. Great customer service!"
We responded:
"Thank you Jordi for your kind words. We are glad to help you a little bit during the difficult time. Hope thee power is back up at your home and everything is okay. Take care, Hien Apple, Agent "
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Dani Ponce

June 21, 2024

5  out of  5
rating by Dani Ponce
"If i could give them more stars I would really great experience with Cielo and Luis. they were super helpful . Stress free experience."
We responded:
"Thank you Dani for your kind words. My team takes pride in provide great experience for our customers. We appreciate your trust in us and we are here to help you any way we can. Hien Apple, Agent "
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Oscar Martinez

June 4, 2024

5  out of  5
rating by Oscar Martinez
"Luis was simply amazing! He was extremely helpful! He went above and beyond to help me! I appreciated his patience and his willingness to help me! I will recommend him to everyone I know!"
We responded:
"Thank you Oscar for your positive reviews. Luis loves what he does in helping customers everyday. We appreciate your trust in us and we are here to help you any way we can. Hien Apple, Agent "
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julie dlc

May 23, 2024

5  out of  5
rating by julie dlc
"I’d like to give a HUGE thank you to Luis! He is who was able to get my Husband and I a great priced policy. He was patient, listened to detail, and made it happen. I highly recommend State Farm and make sure to ask for Luis! - Julisa and Nestor"
We responded:
"Thank you Julisa and Nestor for your kid words and trusting in Luis and our office for your insurance needs. We appreciate your business and we are here to help you any way we can. Hien Apple, Agent. "
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Amanda Morin

April 24, 2024

5  out of  5
rating by Amanda Morin
"Customer Service for this location is impeccable. I have recently called in a few times due to a change in vehicle. I spoke with agent Anna who took responsibility over my account. She was patient, kind and knowledgeable. I appreciate businesses that practice great customer service. Thank you Anna."
We responded:
"Thank you Amanda for your positive reviews. Anna takes pride in providing excellent customer services. We appreciate your business with us and we are here to help you any way we can. Hien Apple, Agebt "
Profile photo of Coya Smith

Coya Smith

March 24, 2024

5  out of  5
rating by Coya Smith
"Luis called me from a quote I put in online. I initially said no then called back and he was able to provide me with an affordable quote that worked for me. He was patient, personable and answered all my questions. Again thank you Luis for a great experience 🙂"
We responded:
"Thank you Coya for your kind words. Luis takes pride in providing services to our customers. We appreciate your business with us and we are here to help you any way we can. Hien Apple, Agent "
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Lilian Hong

February 14, 2024

5  out of  5
rating by Lilian Hong
"Hiền’s agency is very professional in helping me with my insurance and financial services needs."
We responded:
"Thank you Lilian for trusting in us for your insurance needs. We appreciate your business with us and we are here to help you anh way we can. Hien Apple, Agent "
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leonardo garza

November 30, 2023

5  out of  5
rating by leonardo garza
"I was very pleased with the experience I had at Hien Apple, especially with the help of Luis Herrera and his ability to speak to my parents In Spanish when they had questions. He made the process easy and as smooth as possible."
We responded:
"Thank you Leonardo for your positive reviews. My team takes pride in providing excellent customer services. We appreciate your business with us and we are here to help you any way we can. Hien Apple, Agent. "
Profile photo of Jasmin Samperio

Jasmin Samperio

November 29, 2023

5  out of  5
rating by Jasmin Samperio
"Luis was very helpful into helping me get auto insurance, great service from him"
We responded:
"Thank you Jasmin for 5 star-reviews and your trust in us for your auto insurance needs. We are here to help you any way we can. Hien Apple, Agent "
Profile photo of Jennifer Cooper

Jennifer Cooper

November 29, 2023

5  out of  5
rating by Jennifer Cooper
"Amazing Service! I have been struggling with finding the right insurance and Anna helped me find the perfect auto, home, and Life insurance bundle. I am so pleased with how she explained everything & made sure that I understood everything that I was purchasing! Definitely recommend to anyone"
We responded:
"Thank you Jennifer for the positive reviews. We appreciate your trust in us with your insurance needs. Anna loves helping customers any way she can. Hien Apple, Agent "
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Matilda Vega

October 13, 2023

5  out of  5
rating by Matilda Vega
"I’ve had State Farm for years and I’ve always had amazing service with this branch. Anna is great :)"
We responded:
"Thank you Matilda for your kind words. Anna loves helping customers any way she can. We appreciate you trusting in us with your insurance needs. Hien Apple, Agent "
Profile photo of Venius Sampson

Venius Sampson

August 29, 2023

5  out of  5
rating by Venius Sampson
"Great customer service"
We responded:
"Thank you Venius for your positive review. We take pride in providing great customer services. We appreciate your business with us. Hien Apple, Agent. "
Profile photo of Victoria R

Victoria R

August 29, 2023

5  out of  5
rating by Victoria R
"Shopping for auto insurance is already a pain in the butt process but Phil REALLY made it a breeze! He answered all my questions, he was super patient & just made it a stress-free process so thank you very much. I'll be sending more customers to you soon. Thanks again & God bless"
We responded:
"Thank you Victoria for your positive reviews. Myself and Phil appreciate your trust in us for your insurance needs. We are here to help you any way we can. Hien Apple, Agent. "
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Vanessa Gallo

August 26, 2023

5  out of  5
rating by Vanessa Gallo
"Phil reached out to me by calling not text. After ii gave him all my information he provided a quote shortly after. Phil did not pressure and was patient until I made a decision. The process was very easy and he answered all my questions. Phil made it all so easy. I'm happy to be a State Farm customer."
We responded:
"Thank you Vanessa for your positive feedback. Phil loves what he does in helping customers and we appreciate your trust in our office for your insurance needs. Hien Apple, Agent "
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KAY DIAZ

August 24, 2023

5  out of  5
rating by KAY DIAZ
"Thank you Phil for the very Professional and prompt Services!!"
We responded:
"Thank you Kay for taking out of your busy time and gave us a positive review. We appreciate your business with us and wish you and your family happy holidays. Hien Apple, Agent."
Profile photo of Shantell LaCroix

Shantell LaCroix

June 6, 2023

5  out of  5
rating by Shantell LaCroix
"So happy with Hien Apple State Farm agency! Kudos to Bi Nguyen, excellent customer service and did everything in his power to get me the best quotes on my insurance! I must say Bi have a great sense of humor! Highly recommend Hien Apple State Farm Agency!😊😊😊⭐️"
We responded:
"Thank you Shantell for the positive reviews and recognized Bi for his great service in helping you with your auto insurance needs. We appreciate your business with us and we are here to help you any way we can. Hien Apple, Agent. "
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Zulaik Maidin

June 2, 2023

5  out of  5
rating by Zulaik Maidin
"I have been with this Agent for my auto insurance since last year. Their service is exceptional from the beginning. They seamlessly transitioned my auto insurance from GEICO and saved me hundreds of dollars over the year. Just last week, they also became my new home insurance provider, and I expect more saving in a year. Their Agent, Tung Pham, has been incredibly courteous and professional - taking the time to explain and guide me through the process. I highly recommend this agency."
We responded:
"Thank you Zulaik for the positive reviews and trusting us with your insurance needs. We are glad to help you save money have right coverage. Tung loves your kind words and we are here to help you any way we can. Hien Apple, Agent. "
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BabyJ

May 5, 2023

5  out of  5
rating by BabyJ
"I feel confortable speaking with Bi. It’s the best at solving or explaining thing the way they are. Very impressed with my agent Bi 👌😎"
We responded:
"Thank you BabyJ for your positive feedback. Bi really goes extra mile in providing customer service. We are here to hell you any way we can. Hien Apple, Agent "
Profile photo of Celtic Music

Celtic Music

March 17, 2023

5  out of  5
rating by Celtic Music
"Best insurance rates have ever had!"
We responded:
"Thank you very much for trusting in us with your insurance needs and we are here to help you any way we can. Hien Apple, Agent. "
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MDtwenty20

March 3, 2023

5  out of  5
rating by MDtwenty20
"Very helpful and good prices!"
We responded:
"Thank you for the positive review and trusting us for your auto insurance needs. Hien Apple, Agent "